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CliniChemo - FAQ's

Question:  How do I check which version of Helix Health Software I am running?
Question:  How do I maximise my Helix Health software screen when it is displayed as a small window on my PC Desktop screen?
Question:  How do I run the Drug Information CD? What do I do if it fails?
Question:  What do I do when I get the error: ‘Cannot find working folder’?
Question:  I don’t want to schedule more than one regimen to a patient at any time?
Question:  I want the system to ask for the manufacturing time when preparing the worksheet?
Question:  When I log into CliniChemo I want the system to open the Worksheet Production option?
Question:  Can I change the login user without exiting fully from CliniChemo?
Question:  Can I print a list of patients that have not had their treatment?
Question:  If a patient is too ill to receive treatment that is scheduled but they still need to receive it how can I change the scheduled dates?
Question:  I have printed a worksheet for a patient but they have not received the treatment. How can I put this back on the treatment schedule for the patient?
Question:  For a particular component I must have a total volume of 100mls. How can CliniChemo allow me to do this?
Question:  Can I batch produce worksheets for different patients using CliniChemo?
Question:  Can I specify that I need to skip a cycle for a particular component?
Question:  How can I block a user from having access to the Administration section of CliniChemo?

 

Question:  How do I check which version of Helix Health Software I am running?

Answer:  In order to check which version of the Software you are running you will need to access the System. Once you are on the main menu screen the version number you are running will be displayed on the bottom left hand side.

An alternate way of checking is to select Enquiries, About This System and press ENTER. The software version number is displayed at the top of the pop up screen.
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Question:  How do I maximise my Helix Health software screen when it is displayed as a small window on my PC Desktop screen?

Answer: Sometimes when you double click your Helix Health Desktop icon it opens in a smaller version displayed on your desktop. To maximise the display to full screen view press ALT + ENTER (keys) together.
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Question:  How do I run the Drug Information CD? What do I do if it fails?

Answer:  To run the Drug Information CD please follow these steps:

  1. All users must be logged out prior to running this update.
  2. Put the CD into your CD Rom drive.
  3. Go to the Administration Menu on your main screen of CliniCHEMO and press ENTER.
  4. Select Update Drug Information and press ENTER.
  5. You will be prompted with the message ‘the utility will update your Drug Information system by installing new Drug Information Files’. Press ENTER to continue.
  6. Confirm the location of the update file by replacing A: by simply typing D: or E: and pressing ENTER.
  7. The update will then start.
  8. This process can take up to five minutes to complete.
  9. Remove the CD when complete.

IF IT FAILS:  Sometimes the Drug Information CD may not be read correctly, in this case please follow these steps:

  1.  
    1. All users must be logged out prior to running this update.
    2. Put the CD into your CD Rom drive.
    3. Double click on the My Computer icon on the desktop.
    4. Left click on CD drive “D or E”
    5. When the CD opens - click on Edit and then Copy.
    6. Double left click on the “C” Drive.
    7. Double left click on the Druginfo folder then left click on Edit and click Paste.
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Question: What do I do when I get the error: ‘Cannot find working folder’?

Answer:  If you receive the error ‘Cannot to find working folder ‘ please follow these steps:

  1. Select the icon on your desktop that says My Network Places, or Network Neighbourhood.
  2. Right click on the icon.
  3. You will be presented with a menu - left click on Map Network Drive option.
  4. Choose the Drive “G:” (using the down arrow or browse).
  5. If you click on the down arrow in the field (textbox) below called Folder or Path a list should appear.
  6. Choose the top option listed – don’t worry if there’s only one option. If you receive an error though select the next option on the drop down list.
  7. Make sure that the check box is ticked for Reconnect at Logon.
  8. And then click on OK.
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Question:  I don’t want to schedule more than one regimen to a patient at any time?

Answer:  You need to change a configuration setting. To do so select Administration, Edit Files, Miscellaneous Files, Configuration File, Cytotoxic Details and press ENTER. Then select Cytotoxic Details Part 1 and press ENTER. You need to ensure that option 12: Allow Multiple Regimens is set to No. By doing this the system will not allow you to schedule more than one regimen to a patient at any one time.
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Question: I want the system to ask for the manufacturing time when preparing the worksheet?

Answer:  You need to change a configuration setting. To do so select Administration, Edit Files, Miscellaneous Files, Configuration File, Cytotoxic Details and press ENTER. Then select Cytotoxic Details Part 2 and press ENTER. You need to ensure that option 19: Ask for Manufacturing Time is set to Yes. By doing this the system will always ask for a manufacturing time when preparing the worksheet. Based on this manufacturing time the system will work out the exact expiry time of the drug.
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Question:   When I log into CliniChemo I want the system to open the Worksheet Production option?

Answer:  You need to change a configuration setting. To do so select Administration, Edit Files, Miscellaneous Files, Configuration File, Cytotoxic Details and press ENTER. Then select Cytotoxic Details Part 2 and press ENTER. You need to ensure that option 12: Auto Start Worksheet Production is set to Yes. By doing this the system will automatically open up the Worksheet Production screen when you log into CliniCHEMO.
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Question: Can I change the login user without exiting fully from CliniChemo?

Answer: It is possible to change the login user with out exiting fully from CliniCHEMO. Simply, escape back as far as the Main Menu screen and press F10. The system will prompt you with the log in user box. Enter the user code and password and the system will automatically login with this users access rights.
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Question: Can I print a list of patients that have not had their treatment?

Answer:  The Missed Schedule Report will generate this information for you. Select Reports, Regimen Reports, Missed Schedule Report and press ENTER. The system will ask where you want to view this information. You can select a printer or print to screen. The Missed Schedule Report generates a list of patients and their worksheets that have been scheduled on or before today’s date but have not been printed.
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Question:  If a patient is too ill to receive treatment that is scheduled but they still need to receive it how can I change the scheduled dates?

Answer:  Select the patient and view their Treatment Schedule. Using the ARROW KEYS move the highlight bar to the component that requires re-scheduling. Press F7 the Reschedule Key. The system will ask if you want to re-schedule the date, time or quantity. Select Re-schedule Date and press ENTER. The system then displays four re-schedule options:

  1. Re-schedule the only the current component. If you select this option the system will re-schedule the highlight component only.
  2. Re-schedule all remaining identical components. If you select this option the system will re-schedule all remaining identical components to the highlighted component.
  3. Re-schedule everything from this point forward. If you select this option the system will reschedule every outstanding component for the patient.
  4. Re-schedule on the balance of this cycle. If you select this option the system will re-schedule the remainder of the cycle that you currently have highlighted.

Select the required re-scheduling option and press ENTER. Then enter the number of days you want to re-schedule by. E.g. you want to re-schedule for 7 days time. Type +7 and press ENTER. The system will re-schedule for 7 days.
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Question: I have printed a worksheet for a patient but they have not received the treatment. How can I put this back on the treatment schedule for the patient?

Answer:  Select the patient and view their Treatment Schedule. In the Completed Components section highlight the worksheet using the ARROW KEYS you want to un-print and press F8 Unlock or Un-print. The system will ask are you sure you want to un-print this worksheet. The system defaults to Yes, press ENTER to accept. You must then enter a reason for un-printing the worksheet. The worksheet is then un-printed and appears back in the outstanding Treatment Schedule for the Patient.
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Question: For a particular component I must have a total volume of 100mls. How can CliniChemo allow me to do this?

Answer:  When at the approving worksheet calculations stage you can change both the solution volume and cytotoxic drug volume before proceeding. In order to achieve a total volume of 1000mls take the following steps.

  1. Take note of the volume of the cytotoxic drug that the system has worked out for the patient. Example: 37.5ml
  2. Take note of the solution volume to give the patient. Example: 100ml.
  3. Take the volume of the cytotoxic drug from the solution volume. Example: 100 – 37.5 = 62.5
  4. Reduce the solution volume by this figure. Example: 37.5 + 62.5 = 100

You now have a total volume of 100mls. This is made up of 37.5mls of the Cytotoxic and 62.5mls of the solution.

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Question: Can I batch produce worksheets for different patients using CliniChemo?

Answer:  You can batch produce worksheets using CliniChemo as long as the volume to give is measured in a flat dose. You cannot batch produce for different patients where the volume to give is measured in 2g/m2.

Question: Can I specify that I need to skip a cycle for a particular component?

Answer:  You can do this very easily. Select Administration, Edit Files, Cytotoxic Files, and then Regimen Files and press ENTER. Select the required regimen and press ENTER. Select option 9: Component Information and press ENTER. Select the component and press ENTER. On the component information screen option 23: Cycles to Skip will allow you to skip a cycle for a component. Enter here the cycle number you want to skip. If you need to skip more than one component separate the cycle numbers by, (comma) and press ENTER to save.

Example: You need to skip cycle 2 and 4. Type 2,4 into the Cycle to Skip option.
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Question: How can I block a user from having access to the Administration section of CliniChemo?

Answer:  Select Administration, Edit Files, Miscellaneous Files, User File and press ENTER. Using the ARROW KEYS highlight the user you want to restrict access to and press ENTER. Select option 7: Change Menu Structure and press ENTER. The system will display the menu structure for CliniChemo. Beside each option you will notice a tick or 1 symbol beside each option. To restrict access to the Administration menu move to the Administration option using your ARROW KEYS. Press the SPACE BAR and the tick or 1 symbol will disappear. You have now restricted the access for his user to the Administration menu. Press ESCAPE once and then press ENTER to save this change. When that user logs in to CliniCHEMO from no onwards they will not have access to the Administration menu.

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