Helix Health has over 10,000 clinicians and healthcare professionals using its advanced suite of healthcare applications. In Ireland, over 2,000 of Ireland’s 2,500 General Practitioners use one of Helix’s applications in the day to day operation of their practices as do 80% of the country’s hospital pharmacies and almost 70% of the country’s high street/retail pharmacies.  At Helix Health we recognise the importance of customer care and ensuring that our customers become advocates. Here is just a selection of what our customers are saying:

QicScript Plus

“Since switching to the upgrade, our prescription management and workload has been streamlined.The workflow manager has made the necessity to print and process individual reports redudant-it's all done onscreen and directly links to the patients file. I love the versatility in terms of functionality and reporting”

Noel Stenson, Achill Pharmacy, Co. Mayo

 QicScript.net

“QicScript.net is really fast and easy to use. I can pay all of my LTIs within fourteen days and it solved all of my reclaim problems.”
Dermot O’Brien, O’ Briens Pharmacy, Cahir, Co. Tipperary

“QicScript.net is time-saving, good quality and very easy to use. Everyone in the pharmacy loves it and our administrative tasks have been made much simpler.”
Morgan Power, Powers Chemist, Ballybricken, Co. Waterford

Helix Practice Manager (HPM)

“Bringing HPM on board was a very wise move. It has made everything easier, more efficient and more accurate without confusing anyone within the practice.”
Dr. Austin O Carroll, The Mountjoy Medical Centre, Dublin 7

“Helix Practice Manager is a very easy to use practice management system. That must be why it’s the fastest-growing solution for GPs. We have a big practice here and everyone can use it - I’d recommend it, no question…”
Veronica Quadu,Mercer's Medical Centre, RCSI

“I have been using HPM for over a year now and have seen it develop a lot over this period. One feature I particularly like is the drug module which is very comprehensive and easy to use. The support from the Helix Health has been great as well. The team listen to what we have to say and really take things on board, subsequently new items are constantly being introduced into the system.”
Dr. Joe Gallagher, Bective Square Family Practice, Kells, Co. Meath

“I am very pleased with HPM and would regard it as having big improvements on my previous system. The GMS validation is a super time-saver and the use of Healthlink and the labs section really helps streamline our work processes. My previous system was lacking a lot in regards to security and audit tracking but HPM has a range of features that give better security for my practice. I also use the system at home after hours and in the morning I am able to synchronise this back to the main system in the office, which is great.”
Dr. Damien Doyle, Carnew Health Centre, Carnew, Co. Wicklow

“Perhaps the cleverest thing about Helix Practice Manager lies in its simplicity. It’s easy and simple to use, whilst simultaneously containing functionality that is both feature-rich and flexible. The patient management system is extremely intuitive and automatically prompts you with all the necessary information, saving the GP a lot of valuable consultation time.”    
Dr. Ciarán Kelly, Lifford Primary Care Team, Co. Donegal

“HPM is very clean and accessible system – patient information is readily available when you need it. The training was very comprehensive on all the systems components. I am now looking forward to using remote access which will help with audits.”          
Dr. Mike Turner, The Health Centre, Dunkineely, Co. Donegal

“The best thing about Helix Practice Manager is how smooth and easy to use it is. The training on the product was excellent and this has really made a difference to how we’re using the product now. The staff in support are always very helpful, any questions we have are answered quickly and they always make us feel at ease.”                     
Kathleen Gavin, Secretary, Dr. Ann Rowans Practice, Moycullen, Co. Galway

"HPM is working very well for us. The back up support is very good - if we have a problem a team member from Helix Health dials into our computer which makes the support process much simpler and faster."
Dr. Ann Rowan, Moycullen, Co. Galway

HEALTH one

“I have been using Health One over the past 12 years in three consecutive GP practices. It has always met my needs and I have enjoyed seeing the application develop consistently over that time”
Dr. Neasa McDonagh, Ballymun Civic Centre, D.9

“This is the longest established system on the market. There are literally hundreds of doctors in the usergroup and they help to keep refining and updating Health one which gives it unique support in Ireland”
Dr. Eamonn R. Shanahan, The Farranfore Medical Centre, Killarney

“I am delighted to be part of the huge doctors user group that helps keep HEALTH one relevant, accurate and totally up-to-date with any changes in primary care.”
Dr. Noelle Hewetson, Malahide, Co.Dublin

Consis

“Error reduction and potential for errors has been massively reduced, my near miss log makes thin reading compared to pre-Consis.”
Noel Stenson, Achill Pharmacy, Co. Mayo

“If a pharmacy wants to reduce costs while improving customer service, the Consis ADM is definitely the way to do it.”
Donal O’ Sullivan,Prime Health Care Pharmacy, Killarney, Co. Kerry

“The Consis has helped us dramatically improve our customer service while at the same time significantly reducing our costs.”
Killian McGreal, Blessington, Pharmacy, Blessington, Co. Wicklow

“The Helix Team really helped in making our pharmacy work flow more efficient. Our Consis solution manages dispensing stock in a fast, accurate, timely manner.”
Morgan Power, Powers Pharmacy, Ballybricken, Co. Waterford

Tosho

“A lot of my elderly patients cannot remember if they’ve taken particular medications on a particular day and, as a result, will either take a double dose or none at all. This can significantly reduce the therapeutic effect of the medication and may lead to overdosing. With the Tosho ADM, I can now offer these patients a new service which will help them manage medication compliance more easily. These patients can clearly see by the plastic pack if they’ve taken their medications on a particular day or at a particular time, leaving them in no doubt as to what they’ve taken and when.”
Helene Fitzpatrick, Booterstown Pharmacy, Co. Dublin

“The Tosho ADM has helped us significantly improve our work flow and deliver a superior service to our patients”
Joe Britton, Brittons Pharmacy, Donegal Town, Co. Donegal

Helix Consultant

“We have been using Helix Health Consultant Manager for the past two years and find it an immense enhancement to the smooth running of our practice. Helix developed the program to our needs and are very efficient in changing or amending any configurations which we require. We can run management and accounts reports and develop new reports without any difficulty. Helix Practice Manager is very easy to learn and online support is readily available. I would have no hesitation in recommending Helix Practice Manager as an excellent addition to any Medical Practice”.

Fergal Malone, Professor & Chairman, Department of Obstetrics & Gynaecology, RCSI Unit, Rotunda Hospital

"I find Helix Consultant Practice Manager extremely well designed and user friendly. Their support system is very efficient and easily available."

Michele Creaven, Patient Services Manager RCSI

"We changed to Helix Consultant Manager in June this year and can honestly say it was the best move for us. The package was tailored to our needs and is so easy to use. The training we received was excellent and the software is extremely user friendly. The online support is fantastic and any queries we had were answered promptly. It's clever design allows the user to amend and create their own templates as the need arises so as your practice changes, so does Practice Manager, and has to be my favourite feature. It's integrated admission forms, insurer claim forms and patient diary cuts back on paperwork immensely. The option to text patients is a fantastic addition and certainly improved communication within the clinic setting."

Prof. Gerry McElvaney RCSI Beaumount Hospital

"Merrion Fetal Health have been using Helix Consultant since July 2010.  The installation and training processes were excellent, allowing us to adapt the system to our specific needs and will allow us to develop the system as our needs change.  The patient administration system is extremely user friendly and efficient. Support services are always on hand when required."
Claire Broughan, Office Manager, Merrion Fetal Health

“St. Vincent’s Consultants Private Clinic has been using Dynamic Consultant for over 13 years. We have 22 consultants and their secretaries using the system for all their patient admin and accounts. The Helix team are always on hand for support and have developed the system to suit our changing needs over the years.”
Paula Geraghty, Clinic Manager, St. Vincent’s Consultants Private Clinic

Bespoke Software Projects

“In partnership with Helix Health we have steadily evolved our assessment products so that we can offer our clients more choice, guidance and control in managing their own health. Our unique health assessment management system is in use throughout our expansive network of screening locations and fitness centres nationwide.”
Laura Kerby, Managing Director Clinical Products & Services at Nuffield Health

"Working with Helix Health, we have been able to seamlessly integrate treatment and administrative information to ensure all records are instantly matched and updated. Each patient and drug has a unique barcode so we can be sure that all prescriptions are labelled, administered and charged correctly, which at the end of the day gives patients and commissioners even more confidence in our ability to provide a high quality and cost-effective service.”
Steve Davis of Healthcare at Home